Chris Willson
Custom Towing & Recovery
Meet Chris Willson
Manager
When a driver is stranded on the side of the road, facing a vehicle breakdown, or managing a complicated recovery scenario, they need more than just a tow truck—they need an experienced professional who understands every moving part of the industry. Chris Willson, the Manager of Custom Towing and Recovery, brings this comprehensive expertise to the forefront of the business daily. With nearly three decades of hands-on experience, Chris has dedicated his life to perfecting the art and science of towing, emergency roadside assistance, and automotive logistics, making Custom Towing and Recovery a premier, trusted name for drivers throughout the region.
A Complete 360-Degree Understanding of the Towing Industry
Chris’s exceptional management style is built on a diverse and extensive career path that spans 27 years of dedicated service. He did not simply step into a leadership role; he earned it by mastering every single position within the towing and recovery ecosystem. Over his nearly three decades in the industry, Chris has worked hands-on as a field operator, safely handling light, medium, and heavy-duty towing operations in some of the most challenging weather and traffic conditions.
Beyond operating the trucks, Chris has spent years working as an emergency dispatcher, honing his ability to manage high-stress logistics, optimize response times, and provide calm, reassuring guidance to stranded motorists. His extensive background also includes performing precision lock-out services and managing complex administrative operations. This complete, multi-faceted history gives Chris an unmatched understanding of what it takes to run a seamless, safe, and customer-first towing operation from the first phone call to the final drop-off.
Technical Precision: The Advantage of a Certified Welder
In the world of advanced vehicle recovery, mechanical failures and complex structural situations are common. Chris holds a distinct technical advantage as a certified welder. This specialized qualification means he approaches vehicle hookups, flatbed operations, and heavy-duty recoveries with a deep, scientific understanding of metallurgy, structural load distribution, and mechanical integrity. Whether securing an intricate piece of commercial machinery or evaluating a complex recovery site after an accident, Chris’s welding background ensures that safety and structural soundness are never compromised.
A Passion for Speed and Community Connection
When he isn't managing the rapid response teams at Custom Towing and Recovery, Chris channels his love for high-performance machinery into his favorite personal hobby: racing cars. The fast-paced, precision-driven world of car racing perfectly complements his day job, reinforcing his sharp reflexes, mechanical intuition, and commitment to vehicle safety.
However, Chris’s true fuel is his deep love for his community. He believes a local business should actively uplift the neighborhood it serves. Under his leadership, Custom Towing and Recovery proudly sponsors local baseball teams and competitive dart teams, fostering camaraderie and local sportsmanship. Chris is also deeply committed to philanthropic endeavors, regularly donating to the Ronald McDonald House to support families with hospitalized children. For Chris, staying actively involved in the community isn't a marketing strategy—it is a core value.
The Custom Towing and Recovery Standard
Under Chris Willson’s direct management, Custom Towing and Recovery operates on a foundation of absolute transparency, speed, and safety. By combining his 27 years of comprehensive industry experience with certified technical skills and a genuine heart for the community, Chris ensures that every customer is treated with dignity and care during stressful roadside events. He takes pride in leading a team that arriving promptly, charges fairly, and executes every tow flawlessly.
Stuck on the Road? Call the Trusted Professionals Today!
Vehicle troubles can happen when you least expect them, but you don't have to face them alone. Trust your vehicle to a team managed by a seasoned industry expert with 27 years of proven success. Whether you need immediate emergency towing, lock-out assistance, roadside recovery, or specialized transport, Chris Willson and the elite team at Custom Towing and Recovery are standing by 24/7 to help you get back on track. Contact us today or save our number in your phone for ultimate peace of mind on the road!
