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Professional Towing Services
Pocatello, ID
24/7 Services
30+ Years of Experience
Mechanical Services Available
Reliable Towing When You Need It Most
Custom Towing & Recovery has served Pocatello and surrounding areas since 1984, delivering dependable towing and recovery services to drivers in challenging situations. As a local family-owned business with over three decades in the industry, we recognize the stress that vehicle breakdowns and accidents bring. Our team responds 24/7 to provide quick assistance, so you'll never be stranded for long. We deliver fair pricing and quality service for vehicles of any type or size. Many customers appreciate that we directly bill most insurance companies, making a difficult situation a little easier.
At Custom Towing & Recovery, we handle each customer's vehicle with the same care we would give our own. Our secure, gated storage facilities keep your vehicle safe when it needs to stay with us overnight. We provide various discounts, including special rates for returning customers and cash payments, making our services affordable without cutting corners. Every team member receives thorough training in modern towing and recovery methods, and our company maintains all necessary licenses and insurance for your security. For services ranging from battery changes to locksmith assistance or complex vehicle recovery, our English-speaking staff communicates clearly throughout the process and offers free estimates for towing and roadside help. Contact us today.
Why Choose Us
24/7 Services
30+ Years of Experience
Mechanical Services Available
Fully Licensed and Insured
Specialized Locksmith
Battery Changes Available
Emergency and Roadside Assistance
Specialized Towing Services
As a repeat customer of Custom Towing & Recovery in Pocatello, you qualify for our exclusive repeat customer discount on towing services.
Contact Custom Towing & Recovery today to learn more about our repeat customer benefits.
Not valid with any other offers or promotions. Restrictions apply.
Must mention this coupon at the time of scheduling.
Choose to pay with cash for your towing needs and enjoy special pricing from Custom Towing & Recovery in Pocatello.
Not valid with any other offers or promotions. Restrictions apply.
Must mention this coupon at the time of scheduling.
Here's what our satisfied customers are saying...
At Custom Towing & Recovery, we take pride in providing exceptional towing and recovery services to our customers. We would be grateful if you could share your thoughts about our business with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Custom Towing & Recovery and let others know what you think.
FAQs
Welcome to our frequently asked questions. We understand that needing a tow or roadside assistance can be an incredibly stressful experience, which is why we are always here to help ease your mind. As a local, family-owned business that has been serving our community since 1984, we pride ourselves on providing clear communication and careful service. Below, we have gathered answers to some of your most common questions to show you exactly how we keep you moving.
How quickly can your team respond when I need assistance?
When you are stranded on the side of the road, we know that every single minute counts. Our professional team responds 24/7 to provide quick, dependable assistance to drivers in challenging situations. We make it our priority to reach you rapidly so you are never left waiting around for long. You can count on us to deliver efficient, safe towing in Pocatello, ID whenever you call, day or night.
What types of vehicles are your fleet equipped to handle?
Our extensive fleet handles specialized towing for vehicles of all types, sizes, and conditions. Whether you drive a compact car, a large truck, or require careful transport for a classic or luxury vehicle, our skilled team uses the right modern equipment and techniques for safe vehicle handling. From simple transports to complex vehicle recovery operations in tough spots, we provide the ultimate care for your unique vehicle towing in Pocatello, ID.
Do you offer any roadside assistance besides standard towing?
Yes, our emergency and roadside assistance runs 24 hours a day to ensure help is always just a phone call away. We quickly reach stranded drivers to offer battery changes, specialized locksmith lockout solutions, and basic mechanical services to get you safely back on the road. We are proud to provide comprehensive roadside care alongside our traditional vehicle towing in Pocatello, ID to handle any unexpected situation.
How do you handle insurance billing and service pricing?
We strive to make a difficult situation a little easier by delivering fair pricing and quality service without cutting corners. Many of our customers appreciate that we directly bill most insurance companies to save you the hassle. We also offer free estimates and provide various discounts, including special rates for returning customers and cash payments, ensuring you get affordable, clear pricing for your towing in Pocatello, ID.
Where will my vehicle go if it needs to stay overnight?
If your vehicle cannot be taken immediately to a repair shop, you do not have to worry about its safety. We own secure, gated storage facilities that keep your vehicle completely protected when it needs to stay with us overnight. We handle each customer's vehicle with the exact same care we would give our own, providing total security for your property during towing in Pocatello, ID.
What are the qualifications and training of your team?
Our local, family-owned business brings over three decades of industry experience to every single call. Every member of our team receives thorough, ongoing training in modern towing and recovery methods to ensure professional service. Our friendly, English-speaking staff communicates clearly throughout the entire process, making us a premier choice for towing in Pocatello, ID.
What measures do you take to ensure the security of my vehicle?
We know how much you value your vehicle, which is why we handle each one with the exact same care we would give our own. For your absolute peace of mind, our company maintains all necessary licenses and insurance. Additionally, we utilize secure, gated storage facilities to keep your property completely safe when it needs to stay with us overnight. You can rest easy knowing your vehicle is protected at every stage of towing in Pocatello, ID.
